PRIVACY POLICY

Apex Solar & Electrical is committed to respecting your privacy and protecting your personal information at all times. This Privacy Policy governs the manner in which Apex Solar & Electrical will handle (collect, use, maintain and disclose) personal information in accordance with the National Privacy Principles under the Australian Privacy Act 1988 (Privacy law).

This privacy policy applies to the Apex Solar & Electrical website and to all products and services offered by Apex Solar & Electrical.

What kind of personal information may be collected?

Apex Solar & Electrical may collect personal information in a variety of ways, including, but not limited to, when you visit the website, register on the website, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources Apex Solar & Electrical makes available. Personal information that may be collected includes your name, date of birth, contact details such as your mobile, telephone or email address, identification information and financial information including credit history and about your financial situation when applying for finance for Apex Solar & Electrical products. Apex Solar & Electrical will only collect personal information from you only if you voluntarily submit such information to us. You can always refuse to supply personal information.

Apex Solar & Electrical may also collect non-personal information about you whenever you interact with the Apex Solar & Electrical website. Non-personal information may include your browser name, your type of computer and technical information about your means of connection to the Apex Solar & Electrical website, such as your operating system and your internet service provider and other similar information.

The Apex Solar & Electrical website may use “cookies” to enhance your experience. Your web browser places cookies on its hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Apex Solar & Electrical website may not function properly.

How your personal information may be used

Apex Solar & Electrical may use your personal information for the following purposes:

  • To communicate with you about your account with Apex Solar & Electrical
  • To process, investigate and respond to a complaint if one is made
  • To send emails/newsletters
  • To respond to your inquiries, questions, and/or other requests and provide any information or documents requested by you
  • To update Apex Solar & Electrical’s records and keep your contact details up to date
  • To improve the Apex Solar & Electrical website – Apex Solar & Electrical may use any feedback you provide to improve Solar Integrity’s products and services
  • To comply with Apex Solar & Electrical’s legal and regulatory obligations
  • Disclosing your personal information

Apex Solar & Electrical does not sell, trade, or rent your personal information to others. Apex Solar & Electrical may use third party service providers to help Apex Solar & Electrical operate its business and the website or administer activities on Apex Solar & Electrical’s behalf, such as sending out newsletters or surveys. Apex Solar & Electrical will only disclose your personal information to these third party service providers to the extent necessary for them to provide their services to Apex Solar & Electrical.

Accessing your information

You can access your information by making a written request to Apex Solar & Electrical. Apex Solar & Electrical will endeavour to provide you with the information you have requested, unless providing such access would infringe another person’s privacy. If at any time you want to know what personal information Apex Solar & Electrical holds about you, please contact Apex Solar & Electrical at any time.

If you wish to have your personal information deleted, please contact Apex Solar & Electrical and Apex Solar & Electrical will take reasonable steps to delete it unless Apex Solar & Electrical needs to keep it for legal, auditing or internal risk management reasons.

Changes to this Privacy Policy

Apex Solar & Electrical reserves the right to update or modify this Privacy Policy at any time. Apex Solar & Electrical will provide you with notice of any changes to this Privacy Policy.

Contact us

If you have any further queries relating to Apex Solar & Electrical’s privacy policy, or you have a problem or complaint, please contact Apex Solar & Electrical, addressing your question or concern.